Smarte Carte UK the new name and face of Bagport UK. We are excited to announce our rebrand of Bagport UK to Smarte Carte UK showcasing us as the European arm of Smarte Carte Inc. the leader in self-serve luggage trolleys, electronic lockers, strollers and massage chair operations. Our products and operations can be found at more than 2,600 facilities worldwide; including airports, train and bus terminals, amusement parks, waterparks, shopping malls, gyms, zoos, hotels and ski resorts.
Lost Property London Heathrow Airport contacted me on 6 January an hour before I even contacted them. They are an exceptional service! Within 24 hours they located and shipped my property back to me
Thanks very much again, I tweeted about your exceptional service!!!
Cheers
A Grateful Passenger
I would like to express my gratitude for the swift and successful return of my passport in December. I had misplaced the item in Terminal 5 during a stopover between New York and Newcastle. Five days prior to Christmas and ten days before I required it to return to Australia, I was naturally concerned about what would happen.
After reporting the item lost, I felt extremely reassured by the regular email notifications and proactive service. Once found, I spoke with a very helpful lady about delivery and pick-up options, and delighted to receive my passport on Christmas Eve.
I would be very grateful if you could thank those personally involved and congratulate all staff on delivering an exceptional service.
Yours faithfully,
A Grateful Passenger
